What’s Included?


Every Aspect of Your IT is Covered

Our Total Care Business platform allows our team to manage your entire network regardless of your company size or location


A typical Total Care Monthly Subscription Includes:

24 / 7 Monitoring

Experience peace of mind knowing that every device in your network is monitored at all times. Our team will keep your infrastructure in good health by responding to issues before they disrupt your productivity.

Cloud Backup & Management

Your data is crucial to your business and the target of constant threats — from hackers to ransomware. As part of your plan, we’ll monitor your backups to ensure quick recovery from any loss or compromise.

Comprehensive Support

Our managed IT service plans include complete support for your employees, their devices, your network, servers, and all of the cloud solutions your company needs.

Strategic IT Leadership

Enjoy the benefits of a virtual CIO and strategic guidance on industry best practices. From budgeting forecasts to technology updates, you’ll have an expert team advising you how to achieve your long-term goals.

Live Help Desk

Our Canadian-based support team works in real-time to provide rapid response to your end-users. Contact us by phone, email, and via our support portal and enjoy the benefits of a responsive IT team.

Detailed Reporting

We strive to be fully transparent with our clients. You’ll receive detailed regular reporting with your invoice, so you’ll know where your budget is being spent and the actions being performed on your account.

Advanced Security Management

We’ll safeguard your company’s most valuable assets: your employees and your data. We provide a multi-layer defense to protect against phishing, viruses, hacking, and ransomware threats.

Sales & Procurement Services

Our operations team will work closely with you to procure the IT equipment, software, and subscriptions you need. Enjoy the benefits of consolidated billing, inventory management, and competitive pricing from our industry-leading vendors.

Choose the Right Plan for Your Business

We offer three types of support plans that are scalable, flexible, and customizable to your exact business needs.

Fully Managed

If you don’t have an existing IT team or if you’re moving away from your current provider, our Fully Managed plan will cover every aspect of your infrastructure — from your entire network to individual devices and applications, both on-site and cloud hosted.

Co-Managed IT

If you already have an in-house IT team, our Co-Managed IT plan can provide additional support to fill in the gaps — such as help desk services or strategic leadership — so your internal team can focus on your critical business objectives.

Managed + Aug

With our Managed Services + Staff Augmentation plan, we’ll cover all aspects of your IT, in addition to placing staff onsite to support your day-to-day operations. From screening to hiring candidates, we’ll manage the HR overhead for you.